LGH Winches – Frequently Asked Questions

CONTRACTS

Will contracts or other legal agreements need to be novated or amended?

Our contracts and other legal agreements will be unaffected and there is no need for any notations or amendments. The contractual entity and its registered company number remain unchanged.

IT

Will your domain be changing and when?

Yes, our domain will be updated to lghwinches.co.uk. Please request that your IT team add this domain to a safe list to ensure you continue to receive our correspondence.

Can I contact you using the same email addresses?

Email addresses will change on the 1st May 2025 to @lghwinches.co.uk. However, all employees will be forwarded any emails sent to @rotrex.co.uk or @rotrexwinches.co.uk.

Is your phone number changing?

No, our phone numbers remains the same.

FINANCE

Do I need to update your company details?

Yes, you will need to update our registered company from 1 May 2025 to Rotrex Group Ltd t/a LGH Winches. Our bank account name remains the same. Our registered company number, company address and VAT number remain the same.

What happens to existing PO numbers?

There is no change to existing PO numbers. They will be processed with no impact.

Will invoice addresses change?

The new legal entity name will need to be included in the address.

What is your new Accounts email address?

Our Accounts email domain will also be updated. From 1st May, please use accounts@lghwinches.co.uk

GENERAL

Why are you making this change?

The past few years have seen LGH and Rotrex reconnect and collaborate more closely, aligning their operations and expertise across Europe. This move strengthens our market position and ensures our customers continue receiving the very best winching solutions.

Where can I get more information?

More information will be shared on the 1st May on our new website www.lghwinches.co.uk and on our LinkedIn https://www.linkedin.com/company/rotrex-uk. You can also contact your account manager directly.

Will I still see Rotrex branding?

We will begin transitioning to LGH Winches branding from 1st May starting with our digital channels. Corporate livery and building signage will be rolled out in phases to reduce wastage and align with operational changes.